Of course, we hope brands have the right onboarding and offboarding processes in place to ensure this doesn’t occur, but we understand this isn’t always possible. If you lose administrative access to an Analytics account that is linked to an organization, you can have the organization Owner restore that access. Administrative access to Analytics consists of having Manage Users and Edit permission.
If you need to regain administrative access to your Analytics account, contact your organization Owner.
If you are an organization Owner who needs to restore access to an Analytics account:
1. Visit http://360suite.google.com
2. Open Products > Analytics.
3. Select the account to which you want to restore access.
4. In the right pane, under User Management, click ACCESS PRODUCT. ￼
The User Management page for that Analytics account opens.
6. Select the Manage Users and Edit permissions.
7. Optionally, remove any stale administrators from the account.
Please view our Help Center document on this feature for more information.
This is one of many user and account management improvements we’ve launched; we’re working on more, so stay tuned for future updates.