Google in Europe

Our commitment to fighting illegal hate speech online

In the offline world, it’s usually clear what is acceptable behaviour and what is not. Those boundaries are just as important online, which is why today, together with the European Commission, Facebook, Microsoft and Twitter we signed a Code of Conduct which will help combat the spread of illegal hate speech online in Europe.

We’re committed to tackling this important issue. We have always prohibited illegal hate speech on our platforms, and we have Community Guidelines that set the rules of the road on YouTube, including prohibitions on hate speech, terrorist recruitment and incitement to violence.

We’ve built efficient systems to review the majority of valid notifications in less than 24 hours, and to remove illegal content. We also cooperate with legal process so that governments are able to do their investigatory work and request removal of information that may violate local law. Beyond review processes, we also support NGOs working on counterspeech initiatives.

We welcome the Commission’s commitment to developing self-regulatory approaches to fighting hate speech online. We look forward to working with them and civil society groups to fight illegal content online, improve the experience online for our users, and ensure that there is no space on our platforms for hateful content.