Skip to main content
The Keyword

A safe space that’s made to measure

An animation showing a Business Profile on Google Maps on a smartphone screen, showing the LGTBTQ-friendly attribute.

Connecting with the community, with help from Google

The LGBTQ-friendly feature gives businesses like Orhan London Tailoring a way to show potential customers they are inclusive and welcoming to the LGBTQ+ community – something which is more important than ever as businesses reopen after the COVID-19 pandemic.


According to Stonewall’s 2017 LGBT in Britain research, 1 in 7 LGBTQ+ people report experiencing discrimination because of their sexual orientation and/or gender identity when in a shop or department store. With the LGBTQ-friendly attribute, along with other inclusive attributes such “transgender safespace” and “gender-neutral restroom,” businesses are able to visibly signal that they are a safe space to users on Google Search and Maps.


For Joseph Crouch, Marketing Manager at Orhan London tailoring, these small actions are powerful markers to those who are looking for them, and have encouraged more LGBTQ+ customers to come in-store: “It’s these little things that give our customers the confidence to come and make the step.”

Let’s stay in touch. Get the latest news from Google in your inbox.

Subscribe