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A Matter of Impact: August updates from Google.org

A Matter of Impact, Google.org’s monthly digest, keeps you up-to-date on what the team, grantees and nonprofit collaborators are up to.

Hei-Yue Pang is the APAC Lead at INCO. 

Photo of woman in black clothes and a necklace sitting against a bright yellow back drop.

“Implementing this intensive program across 9 different countries reinforced our belief that the benefits of distance learning extend beyond a stop-gap solution during the pandemic. When it comes to uncovering distance learning opportunities, understanding the needs of students, families and educators is crucial. For example, one of our partners in Indonesia learned through research that parent engagement was key to successfully onboarding learners in remote areas. They tweaked their e-learning platform features to be more parent-oriented, which resulted in higher learner engagement rates. Ultimately, not only did we provide an emergency response program, but we also empowered grantees to become more resilient for the future of education.”

Fiona Yeung, a Google UX Designer and Google.org Fellow. 


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"As a first-generation Canadian with Asian parents, I grew up speaking Chinese at home and English in school. And although I’ve become somewhat of a language fanatic — learning Japanese and French in addition to Cantonese, Mandarin and English — I strongly empathize with families who regularly face challenges due to language and cultural barriers. That’s why I found TalkingPoints’ mission to connect teachers and families across languages and socioeconomic divides so compelling.

Working with TalkingPoints full time reminded me that giving back even a relatively small time can create enormous impact when your team is driving toward a shared mission that is empowering and rewarding. Last spring, at the height of the pandemic, the volume of communication on TalkingPoints multiplied by 20 — ballooning to more than 100M messages exchanged, approximately half of which were in languages other than English."

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