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How The Trevor Project continues to support LGBTQ youth

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Kendra Gaunt joined The Trevor Project nine months ago as a Data and AI product owner.  

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I joined The Trevor Project as the Data and AI product owner nine months ago, and started working alongside our AI and engineering team and 11 Google.org Fellows who were doing six months of full-time pro bono work with us. With the support of $2.7 million in Google.org grant funding and two teams of pro bono Google.org Fellows, we have introduced new AI applications to scale our impact. We built an AI system that helps us identify which LGBTQ individuals reaching out to us for support are at the highest risk of suicide so that we can quickly connect them to counselors who are ready to help at that moment. And now, we’re leveraging AI to ensure the safety of our TrevorSpace forums through auto-moderation, and to train more volunteer counselors through a conversation simulator.  It’s projects like these that have enabled The Trevor Project to directly serve more than 150,000 crisis contacts from LGBTQ youth in the past year. 

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