5 new ways to connect with your customers on Google

Last year, we introduced five new ways to build an eye-catching online presence that shows customers what your business is all about. And the best part? They’re all free.

1. Create a free website in minutes

According to internal Google research, business listings with a website get 25-35% more clicks. And building your site doesn’t have to be complicated or time consuming. You can create a simple mobile-ready site for your business in less than 10 minutes with our automated website builder. Check out how Vince from Village Tailor in New York used his new website to bring in more customers.

2. Post about events, promotions, and more right on Google

It’s now easy to share Posts that show up when people find your business on Search and Maps. According to Ipsos research, 50 percent people look for promotions or discounts online, so it’s important to share offers, upcoming events, your latest news and more with potential customers right when they find your business.

3. Connect with your customers by answering their questions directly

As a business owner, you have the most reliable answers to your customers’ questions. With Questions and Answers, it’s easy to add frequently asked questions to your listing, answer questions from potential customers, and highlight top responses, so that people can get the most important info about your business right away.

4. Update your business listing without leaving Search

People trust businesses with current and relevant info online, and according to internal Google research, complete Google listings get seven times more clicks. Keep your listing updated with our easy-to-access business dashboard. Simply type your business name on Google Search, and you can complete your listing, share photos and posts related to your business, respond to reviews, and see how many views you’re getting.

5. Start messaging with your customers from Google

Customers don’t always have time to call when they want to reach out to your business. With messaging, people can text your business directly through your listing on Search. Your phone number remains private, so you and your customers can communicate safely, quickly, and easily. (Available in the US, Brazil, Canada and India).

You can use these simple features with your Google listing to stand out and attract new customers online. Get started today.